When it comes to hearing, you want to make sure you’re placing one of your most valuable senses in capable hands. At Health and Hearing, we’re passionate about providing our customers with the best possible services, with a focus on personalised recommendations.
There are a number of services that an independent hearing specialist can provide you with, that a retail chain hearing clinic cannot. Read on to find out what they are!
1. Industry professional, not a salesperson
Many hearing clinics are owned by hearing aid manufacturers or large global retail chains. This means that when you walk in to talk to someone about a hearing aid suitable for you, you’re talking to a sales assistant rather than a qualified professional. An independent hearing specialist will book in appointments to ensure that every customer receives professional and experienced advice.
At Health and Hearing, we offer free 30 minute consultations where our team of professionals walk you through your options, answer any questions you have and assist you in trying on a range of hearing aids to find the best fit.
2. They won’t try to push an unsuitable brand
Many hearing clinics are partnered with particular brands and are therefore restricted in the variety of options they can provide you with. An independent audiometrist does not have allegiance to just one brand, and won’t try to push it on you if it’s unsuitable for your needs.
At Health and Hearing, we offer a wide range of brands and types of hearing aids so that we can assist you in finding the perfect fit, without any bias or ulterior sales motives!
3. They consider all factors
An independent audiometrist will take the time to ask questions and gage the kind of lifestyle you lead, to present you with a selection of suitable hearing aids. At Health and Hearing, we take into consideration:
- The degree of your hearing loss
- Your lifestyle (whether you engage in sports or active pursuits)
- Whether you are employed or retired
- Your preferences (hidden or slightly visible)
- Affordability and budget
4. A range of available rebates
An independent hearing specialist can offer you a range of payment plans and rebates that large-scale companies will not. At Health and Hearing, we work closely with the Defence Force to ensure that veterans receive a fair rebate on quality hearing aids, and our aging population have access to free hearing aids with their Pension Cards.
In consultation with your health insurer and tax agent, you may be eligible for a rebate. Likewise, those already serving with the Defence Force may be able to have the cost of their hearing aids completely covered. For more information, get in touch with us today!
5. There’s a 14 day cooling off period
As part of an independent hearing specialist’s personalised services, they’re more likely to offer a good faith cooling off period for your hearing aids. This means that you get the opportunity to trial them in your day to day life to ensure they work for you. Health and Hearing offer a 14 day ‘love it, or we take it back’ guarantee.
We encourage our customers to take their hearing aids home, go see a movie, attend a dinner party, do exercise and generally throw every element of your lifestyle at them to see if they fit the bill! If you’re not 100% happy, we’ll do everything we can to re-calibrate your hearing aids to suit your specific needs or find a better option.
6. Ongoing support
An independent audiometrist isn’t in the business of selling hearing aids and then leaving you to figure out the rest. Health and Hearing are only a phone call away! If you’re having issues with your hearing aids, we can remotely re-calibrate them for you. We also offer tune-up services and ongoing support for our customers. We want to make sure you’re always getting the most out of your hearing aids so that you can get the most out of life.
Contact Health and Hearing today for a consultation or a free hearing test!