I just wanted to drop you a small note of thanks for the service you have so far given me.
I have had severe hearing loss including consonant hearing loss, tinnitus, cochlear damage, round window repairs and now just old age I guess! These losses come from a mixture of shooting, farming machinery noises, steel & misspent youth! You are the first of four hearing professionals I have dealt with in Australia since 1990 who has understood not only the physiology of my losses but also the research behind and the technology that is now available to assist my hearing aids and was simply frustrated as they were more of an encumbrance than help and this was after up to four months testing of one pair.
The last test was only two years ago and it went for four months.
I am now hearing the best I can ever remember and I look forward to a future thanks to you! As a field guide and lecturer my hearing plays an important part in my professional activities and the ability to hear my grandchildren clearly now is giving me great joy.
I am willing to sing your praises anywhere you need me to because of what you have done for me. thank you.