Shopping for Hearing Aids Online: Is it Safe?

by | May 31, 2018 | Hearing Aids

Like most products these days, hearing aids are now available to purchase online. Unbelievably, you can even pick up a pair from eBay for under $10! But is it really safe to use the hearing aids you get in your mailbox? We take a look…

The main issue with purchasing your hearing aids online is that it assumes all you need to do is put those purchased hearing aids in your ears and your hearing loss will magically disappear. But this couldn’t be further from the truth!

Hearing aids bought online are not tailored to your needs.

While online shopping might be more affordable and more convenient, the wrong type of hearing aids can potentially damage your hearing. Even if your hearing aids come “pre-programmed”, they’re not tailored to your exact needs in the same way that we’re able to custom-fit in our clinics.

Every person has different levels of hearing loss, and these levels differ between the right ear to the left ear. This means that two people using the same hearing aids bought online will experience very different results.

When you choose a free, no-obligation consultation with Health and Hearing, our professional audiometrists will complete a full examination to determine the specific nature of your hearing loss. We’ll work together to find a device that suits your lifestyle, work and personal preferences, and we’ll even adjust the settings for you and fine-tune your hearing aids for maximum comfort and sound quality.

What are you going to do if your hearing aids need to be adjusted or repaired?

When you buy hearing aids online, you don’t receive the same level of customer service and care. Unless you’re a professional audiometrist, there’s no way to know if your hearing aids are faulty, not appropriate for you, aren’t adjusted properly or even just broken. The returns process with online shopping can be lengthy and inconvenient, and at the end of the day, sometimes you’re not even guaranteed a refund!

The best part about purchasing hearing aids through an audiology clinic, like Health and Hearing, is that your audiometrist will become a valued health partner. Our founder, Soren Nielsen, is an expert in his industry with over 30 years of experience. Over this time, he has worked for the world’s largest hearing aid manufacturers. This experience, and his genuine desire to help people, enables him to help any patient with hearing difficulties.

Our team are always available to adjust your hearing aids, help you maintain them and fix any issues if they arise. We can service your hearing aids, assist you with replacement batteries and teach you how to use them for the best performance. We even have a 14-day love it or we’ll take it back guarantee, so you can rest assured that your hearing aids are the perfect fit for you. In a survey of over 100 past Health & Hearing customers, 86% said our hearing aids are an 8/10 or better.

Don’t let your hearing health deteriorate just to save a few dollars! Book a free hearing test at Health & Hearing today. Your hearing is an incredibly delicate and complex system that deserves the attention, care and tailored advice that only a hearing professional can provide.