Trade In Your Hearing Aids

Hearing aid technology has progressed in leaps and bounds over the past few years.

Smaller in design and offering greater comfort and clarity, our quality hearing aid products are ultra small and come with remote control and wireless accessory options.

We want you to experience the difference that a more up to date hearing aid can make in your life.

We also understand that hearing aids are expensive so to help you access more modern hearing technology, we have established a hearing aids trade in scheme that will:

  • Offer you $250 for each hearing aid that you trade in
  • Offer credit / finance for your hearing aids OR
  • Enroll you in our monthly payback scheme

All recycled hearing aids will be donated to Ears Inc.


To trade in your old hearing aids and find out more about our new hearing aid technology, phone 07 3366 9355.

Terms and Conditions Of Offer:

  • Offer redeemable from 1 July to 1 September 2015 (inclusive)
  • Offer valid for a maximum discount of $500
  • Offer can not be redeemed in conjunction with any other offer
  • Discount will not apply for free to client products fitted under the OHS Scheme
  • Clients must mention this offer at the time of booking to be able to redeem
  • Discount is not redeemable for cash

We’re All Ears For Men’s Health Week

Men's Health Week


Men’s Health Week is taking place this month between the 15th and 21st of June. With hearing impairment being the second-highest ranked disability for men in Australia it is important that hearing health is not overlooked.


Men are traditionally at higher risk of hearing loss due to their type of workplaces.  Construction workers and those within the manufacturing, mining and defence industries are most affected. Living with hearing loss is hard. Poor hearing affects a person’s quality of life and can lead to social isolation as it becomes harder to communicate with partners, children and work colleagues. It’s important that men don’t ignore the signs of hearing loss because early intervention is essential for effective treatment.


Some men may feel uncomfortable about having their hearing checked due to the social stigma associated with hearing loss but this shouldn’t be the case. It’s extremely common in Australia with 3.55 million people of all ages experiencing some form of hearing loss. Around 37% of these cases are caused by exposure to excessive noise. It only takes 15 minutes using a hand held drill or 48 minutes using a lawn mower to reach the safe daily noise limit. Don’t be shy, if you feel you may be experiencing symptoms of hearing loss or want to discuss ways to protect your hearing speak to an audiometrist.


Hearing loss affects 1 in 6 Australian’s including young men, yet when men think of a having a medical check up, they often overlook their hearing health. We would like to see men of all ages taking action to protect their hearing health this Men’s Health Week. Remember early intervention is the best way to combat hearing loss! If you’d like to take a positive step towards protecting your hearing health click here to book a free hearing test in clinic with one of our experienced audiometrists.

Treating Tinnitus

In Australia, 18% of people live with a constant ringing, whistling, hissing or whooshing in their ears. This sensation is known as tinnitus and for those who have it, daily life can be a struggle. Tinnitus can be very painful, frustrating and unrelenting leading to feelings of anxiety and hopelessness in sufferers. While there is currently no cure for tinnitus there are ways to treat this condition to make it more manageable and reduce its severity.

If you have tinnitus we recommend speaking with an audiometrist who will begin by identifying the cause. This is an important step that will help to make sure the tinnitus is not caused by another treatable problem. If your audiologist finds that a hearing loss is present then it is likely a hearing aid will reduce the problem. In fact, for some people wearing hearing aids will completely alleviate the condition.

People suffering from tinnitus with no hearing loss can use a Therapeutic Noise Generator device to help cope. This device looks like a hearing aid and produces a blend of external sounds that stimulate fibres of the hearing nerve, helping deviate attention away from the tinnitus. When using this device, sufferers of tinnitus will receive a much-needed break from the debilitating sound inside their head.

If need be, your audiometrist may refer you to a clinical psychologist who offers Cognitive Behaviour Therapy to help alleviate the distress caused by tinnitus. In these sessions people learn to adapt to tinnitus by discovering ways to focus attention away from the condition and achieve control over stress, which can sometimes be a contributing factor.

Unfortunately, there is no specific surgical treatment that can cure tinnitus. However, where tinnitus is related to another ear problem, such as otosclerosis or middle ear effusion, successful surgical treatment may cause it to disappear. Furthermore, accurate diagnosis and treatment of Meniere’s disease may result in significantly reduced tinnitus.

Sadly there is no standard fix for tinnitus. If you’re very lucky it will disappear overtime but for most people this is not the case. Generally the sooner a sufferer seeks help, the better their chances of significant improvement. If tinnitus is something you are struggling with we suggest talking with an audiometrist to help manage the condition. Contact us today to book an appointment with Soren our head audiometrist.

What To Look For In Your Audiometrist

Admitting you have a hearing loss can be a confronting experience. This is why finding the right audiometrist who can understand your needs and provide you with personalised solutions is so important.

Here are the key qualities you should be looking for when finding the right audiometrist:

Finding The Right Audiometrist | Health and Hearing | Brisbane | Doctor Fitting Female Patient With Hearing Aid | Audiology Audiologist Audiometrist


Finding the right audiometrist or audiologist that offers independent advice (i.e. isn’t aligned with a particular brand) is important. This is important as it will ensure that you will receive the right product for your needs and budget.


In all health care professions experience is key. Your audiometrist or audiologist should be fully qualified, with practical in clinic experience. This will ensure you are more likely to receive a correct diagnosis.

An experienced audiometrist or audiologist is also more likely to put you at ease having helped people in similar situations in the past. With experience also comes knowledge and it is vital your audiometrist or audiologist has a thorough understanding of all hearing solutions on the market to get you the best results possible.

Good Product Knowledge

One in six Australians experience hearing loss and no two cases are exactly the same. An audiometrist or audiologist with good product knowledge will ensure that you receive the best treatment for your specific hearing loss.

Again independence is key here as an independent audiometrist or audiologist clinic will stock a variety of brands. This means they can choose from the best value and top of the line products, not just one single brand.

Your audiometrist / audiologist  should clearly outline the pros and cons of the different products available to you so that you can make an informed decision.

Personalised Service

Hearing aids can be expensive which is why you don’t want to be rushed through the process. It is important your audiometrist is committed to testing you thoroughly to ensure you get the best hearing aid for your budget and condition. A great audiometrist will take a personalised approach, offering generous appointment lengths and a superior follow up service. You should also be given a custom fit and tune to ensure your instrument is fit your specific needs.

There is no need to be nervous about your visit to an audiometrist. Most people in the profession have a genuine desire to help people. Keeping your hearing in check is a positive step towards a better quality of life.

If you would like to book an obligation free hearing test with our audiometrist here at Health & Hearing, click here or phone us on 07 3366 9355.

What Is Hearing Loss?

What is hearing loss?

A common question we get asked is “what is hearing loss?” Hearing loss is a decreased sensitivity to sounds that you would normally hear.  It can occur with varying degrees of severity and can affect people of all ages. In fact it is actually very common with an estimated one in six Australian’s affected.

What Is Hearing Loss | Health & Hearing Blog | 1 in 6 suffer hearing loss | Audiology clinic | audiometrist | Brisbane

Hearing loss is often cause by aging or frequent exposure to loud noises for a long period of time. Mild age-related hearing loss often starts when a person is in their early forties. Hearing loss can also be acquired through illness, accident and exposure to certain drugs and chemicals.

There are three types of hearing loss. These are:

  • Conductive hearing loss. This can be caused by blockage or damage in the outer ear, middle ear or both.
  • Sensorineural hearing loss. As a result of damage to, or a malfunction of, the cochlea (the sensory part) or the hearing nerve (the neural part).
  • Mixed hearing loss.This can caused by both the conductive pathway (in the outer or middle ear) and in the nerve pathway (the inner ear).

When left untreated hearing loss can negatively affect people’s relationships with their friends and family. It can also lead to increased social isolation. Fortunately, treatments for hearing loss have made great strides in recent times. These include invisible hearing aids, which can be worn virtually undetected.

Always remember, you are not alone.

Hearing aids are an important solution for people with hearing loss. As far as hearing aids go the earlier they are fitted the better. If you believe you are suffering from hearing loss, review our symptoms of hearing loss blog. You can also contact us for a free hearing assessment.

Health and Hearing is a leading and individually owned audiology clinic with a team of highly trained professionals and audiometrist.

Hearing Loss Symptoms

Hearing Loss Symptoms | Health and Hearing | Brisbane QLD | Audiology Audiologist Audiometrist


Hearing loss can occur over a long period of time. This makes it hard for people to identify it in themselves. Usually friends or family members will be the first to notice a person’s diminished ability to hear. Early intervention is the best way to manage a hearing loss. If you experience any of the hearing loss symptoms below personally or recognise them in a loved one, we recommend chatting to a specialist.

Hearing loss symptoms may include:

• Difficulty understanding words, especially in a crowd of people or noisy places.
• Frequently asking people to speak more slowly, clearly and loudly.
• Listening to the television or radio at a louder volume that previously or at a louder volume than friends and family.
• Difficulty following conversations with more than two people.
• A ringing in one or both ears.
• Reading lips or watching people’s faces intently when they talk to you..

Hearing loss can also affect people emotionally. Communication is a big part of how human beings connect with one another. When people struggle to communicate it can lead to relationship breakdowns, social isolation and depression.

Emotional symptoms of hearing loss include:

• Feeling stressed out from straining to hear what others are saying.
• Becoming angry or annoyed because you can’t understand what a person is saying.
• Feeling embarrassed to speak with people in case you misunderstand them.
• Withdrawing for social situations you once enjoyed because of difficulty hearing.

Hearing loss is not something you have to put up with.

If you have any of the hearing loss symptoms make sure you get it treated as soon as possible to prevent it from becoming worse.

Health & Hearing offers free hearing assessments for Brisbane residents. Find a location near you.

Communicating With People Who Have Hearing Loss

People with full hearing sometimes struggle to understand how confusing, frustrating and alienating hearing loss can be. Even a person with hearing aids may still struggle to follow a conversation.

If somebody you love has hearing loss there are communication strategies you can employ to ensure they can clearly understand and contribute to the conversation.

Here are our hearing loss communication strategies:

Before you begin a conversation get the listener’s attention. If they are not looking directly at you a wave or polite tap on the arm should do the trick.

For people with hearing loss sight is a helpful factor in determining what is being said. So that they can see what you are saying position yourself to face them directly, in good light and on the same level. If they have better hearing in one ear, make sure you are closer to that side. Do not try to call out to the person from another room, as this will only cause confusion.

Speak clearly, slowly and naturally. Remember to enunciate your words, as it can be hard to make out what you are saying if you mumble. Keep you hands away from your face and avoid chewing gum or eating while talking.

Try to conduct the conversation in quite room as background noise can make it difficult to hear. Similarly if you are talking in a group take turns talking rather than speaking over the top of each other. This will help to avoid confusion. Pay attention, if the person with hearing loss does seem confused, it may be a sign you need to slow down and speak more clearly.

Remember, shouting and over-exaggerated facial expressions and mouth movements will not help the situation. These will only appear rude and lead to more confusion.

Finally, the best thing you can do is to take it slow. Make sure if the person you are communicating with has trouble hearing you they have a chance to say so. Communication goes both ways so if you approach the situation together it should work out for the best

Feel free to contact us if you have any questions or concerns regarding hearing loss, hearing aids or a loved one’s hearing.

Signs A Loved One Has Hearing Loss

Loved one not hearing like they used to? You are not alone.

Hearing loss can occur over a long period of time, meaning it is highly unlikely somebody with undiagnosed hearing loss will notice they have a problem. Quite often, a person’s partner or a family member will be the first person to comment that something might be wrong.

If you suspect a loved one may be suffering from hearing loss, take a look at the below signs indicating it may be time to get their hearing checked.

1. Having to repeat yourself

“Sorry what?” and “would you mind repeating that?” are phrases that
indicate something may be amiss. Miscommunication is a common issue with people who have trouble hearing. If you often find yourself having to repeat what you have said it is likely your loved one is struggling to hear you because they have hearing loss

2. The TV or radio volume is very loud

If you often have to turn the TV or radio volume down because it is uncomfortably loud for yourself and other members of the family, they may have hearing loss.

3. Distance in social situations

With everybody talking at once it can be hard for people with hearing loss to keep up with a conversation. If your loved one, who was once very social and talkative, suddenly becomes withdrawn they probably have trouble hearing. People can often feel stressed and embarrassed when they can’t keep up with conversation and distance themselves from the situation. If you see this happening to your loved one, you should encourage them to get their hearing checked.

4. Confusion and frustration

Living with undiagnosed hearing loss is hard. It doesn’t just make sound quieter but can muffle conversations confusing the person with hearing loss. As they strain to understand what is being said they may become frustrated. After all developing hearing loss is a life-altering experience.

If your love one does become frustrated, try not to take it personally. Remember they’re not angry with you they are just dealing with the stress associated with hearing loss. If you recognise any of the above signs in your partner or family member the best thing you can do is gently suggest a hearing test. Remember people can feel embarrassed when confronted with hearing loss so it is best to approach the subject with care.

Adjusting To Your New Hearing Aid

Adjusting to wearing a hearing aid can take time and patience. If you want to get the most, however, from your new hearing aid, we recommend following the following good habits.

1. Wear Your New Hearing Aid (s) – Adjusting Takes Time

Stating the obvious right? Truth is thought that the first reaction for many people with a new hearing aid is to remove them. Things may seem louder then before and that can overwhelm users or they are simply too self-conscious to use the aid consistently.

Don’t let these issues get in the way of your hearing aid transition and aim to consistently wear your hearing aid. As the old saying goes – practice makes perfect and the only way to adjust to your aid is to wear it

2. Don’t Be Bashful

Adjusting to a new hearing aid does take time so don’t be shy in explaining to people that you have hearing loss and are trialling a new aid. Ask them to speak at the level you need and forward plan to adjust your hearing aid level when going to public venues or loud environments such as the movies.

3. Clean Your Hearing Aid

Like anything in life, your hearing aid will require some maintenance. Be sure to establish a good cleaning routine for your hearing aid and look at regularly opening your batter door a few times a week to allow the moisture from the aid to escape.

You should store your aids in a cool, dry place and be sure to return the aid to your audiometrist every 12 months for a check over and maintenance

4. Love Your Audiometrist

Your audiometrist should be just as keen for you to have an improved quality of life through your hearing aid as you. It’s important therefore to keep in communication with your hearing aid specialist – if your experiencing problems or simply can’t adjust to what you are currently hearing, your audiometrist will work with you to adjust your aid and also possibly look at more suitable alternatives to your current product.

If you ever have an questions, queries or concerns about your new hearing aids don’t be afraid to contact us.


Brisbane Audiology Clinics

About Our Very Own Brisbane Audiology Clinics

Health & Hearing now has four Brisbane audiology clinics located in Ashgrove, Chermside, Lawnton and Cannon Hill.  View our locations here.

Since opening 2012, we have proudly remained an independent audiology provider. This allows us to provide a full range of comprehensive hearing solutions for our clients from our highly skilled audiometrists.

We offer our client’s a quality guarantee on not only our products, but also our services.  Read more about our guarantee here.

To arrange a consultation at one of our clinics, complete our online booking form.

Alternatively, you can also take our short online hearing quiz here.


Brisbane Audiology Clinics | Health and Hearing | Brisbane QLD

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Schedule a FREE no obligation consultation

We will contact you within a business day to schedule a one-on-one consultation.

Clinics in Ashgrove, Kenmore, Carina and Chermside.

Schedule a FREE no obligation consultation

We respect your privacy.

Or Call Reception at (07) 3366 9355

Open 9 AM to 5 PM – Mon to Fri

Get your FREE upgraded hearing aid

Get your FREE upgraded hearing aid

The first step is to book a no oblligation appointment.

We will contact you within a business day to schedule a time suited to you.

Clinics in Ashgrove, Kenmore, Carina and Chermside.

Get your FREE upgraded hearing aid

We respect your privacy.

Or Call Reception at (07) 3366 9355

Open 9 AM to 5 PM – Mon to Fri