Audiologist Brisbane - Health and Hearing

Brisbane’s Most Trusted Audiologist

Health & Hearing specialise in fast, affordable and discreet solutions to help you regain your hearing – including generous rebates and a unique ‘love it or return it’ guarantee.

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  • Government accreditation QP2509871-F means hasslefree rebates – saving you time and money
  • Free hearing tests, 365-day a aftercare support & 100% money-back guarantee
  • Free hearing aids for pensioners & bonus no-cost upgrades for veterans
  • Experts in “invisible” hearing aids that are powerful yet discreet

Audiologist in Brisbane

Hello and thanks for your interest in getting to know us and how we may be able to help you. My name is Soren Nielsen, the founder of ‘Health & Hearing’. Over the past 30 years I’ve worked with the largest and most innovative hearing aid manufacturers in the world.

Working on the cutting edge of hearing loss technology, and seeing thousands of lives transformed for the better, has been a truly rewarding experience. Yet, for a long time, I was concerned that patients were not always receiving the best advice.

The Truth About Most Hearing Clinics

Australians are often shocked to discover most hearing clinics are actually owned by hearing aid manufacturers or global retail chains. In many cases, these ‘clinics’ are really just shops designed to sell their brand of hearing aids.

Truly Independent

In 2012, I decided to establish a truly independent hearing clinic in Brisbane. I wanted to give my patients a thorough, unrushed hearing test along with advice and products that would give them the best possible outcome.

The Best Solution For You

We now have four clinics and serve thousands of patients every year. And we continue to conduct extensive research to ensure we are providing the best treatments from the full range of available solutions, including tinnitus management, rehabilitation, counselling, and hearing aids from all leading manufacturers with no obligation to any one brand.

Specialists In ‘Invisible’ Technology

e stock all types of hearing aids and are respected specialists in invisible hearing aids. The latest ‘invisible’ technology is so small it allows you to regain clear, confident hearing and fullness of life without anybody knowing you’re wearing a hearing aid.

Qualified, Experienced Staff

Unfortunately some Australians are persuaded (too quickly and forcefully by retail salespeople) into buying the wrong hearing aid. Or they are not offered the education and support they need to get the best hearing and lifestyle outcomes. As a result they leave their hearing aids in the drawer and regret the money they wasted.

Our qualified, experienced technicians take extra time with your hearing test and offer independent, expert advice to ensure you get the best hearing aid for your condition, lifestyle and budget.

Love It Or Return It Guarantee

Just as it takes time to get used to a new pair of glasses, it may take a little time to become familiar and comfortable with your new hearing aids. We don’t want you to rush this. Try your new hearing aids at home and in the different environments of your daily life. Give yourself time to experience the benefits.

During this time be sure to come into the clinic for your scheduled tune ups.

And if you have concerns, talk with our Audiologists who can adjust your hearing aids and give you advice on how to get the best hearing outcome.

In the unlikely event that you feel uncomfortable with your hearing aids (for whatever reason) you are covered by our risk-free ‘Love It Or Return It Guarantee’ which gives you a full refund of your purchase. If a hearing aid isn’t right for you, just return it. We do have a $100 dollar restocking fee, but aside from that, you’ll get all your money back. So there’s no risk other than the $100 (which is there just to cover my restocking costs).

Follow Up Service to Ensure Continued Youthful Hearing

Even the perfect hearing aid needs a little adjusting from time to time. That’s why we offer a ‘Free Tune Up’ at 14 days, 1 month, 6 months and 12 months to make sure you are always getting the best result possible. This professional ‘Tune Up’, performed by your qualified Audiologist, is valued at $165 per service, however it is free for Health & Hearing patients.

Fully Accredited For Government and Insurance Funding

Not only are many hearing aid ‘shops’ unable to offer truly independent advice, they are not accredited for government or private health insurance rebates.

We are accredited as Qualified Practitioners (QP 2509871-F) to provide free hearing aids to pensioners and veterans under the Australian Government Hearing Services Program, as well as people who have suffered hearing loss as a result of workplace noise under the scheme administered by WorkCover Queensland.

And we have a strong association with all major private health insurance providers. We will help you get the maximum rebates to ensure you receive all benefits you are entitled to and get the best hearing aids at the best price. Discover more about finances and funding here.

The Most Thorough Hearing Test In Brisbane

In many hearing aid ‘shops’, your Hearing Test Technician is trained in the same way a Barista is trained to make coffee. While they may be able to perform the function of a hearing test, they often lack the in-depth knowledge and experience of a trained Audiologist. They are also often rushed with frequent bookings and hurried hearing tests. Which means they may not detect the full spectrum of your hearing condition.

Your hearing test at ‘Health & Hearing’ is conducted by a qualified Audiologist. For maximum privacy and concentration, you sit comfortably in a modern sound-proof booth. There is no rush – your Audiologist will guide you at your own pace to ensure your Baseline Hearing Result is accurate.

You will receive the results immediately. If the test shows hearing loss, your Audiologist will provide independent, expert recommendations on solutions for improve your hearing. Discover more about the ‘Health & Hearing’ thorough hearing test here.

Free Thorough Hearing Consultation

If you think you (or somebody you love) may be suffering partial or significant hearing loss, I invite you to book a Free Hearing Consultation today. This professional test is totally free and conducted without any obligation whatsoever. Call (07) 3366 9355 or inquire below to arrange your Free Hearing Consultation

I look forward to helping you with a free unrushed hearing test, and the latest invisible hearing aids that allow you to secretly regain clear, confident hearing and fullness of life.

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Soren Nielsen

Learn More About Soren

Services Offered

Hearing Tests

Your hearing test at ‘Health & Hearing’ is conducted by a qualified Audiologist. For maximum privacy and concentration, you sit comfortably in a modern sound-proof booth. There is no rush – your Audiologist will guide you at your own pace to ensure your Baseline Hearing Result is accurate.

Advice About Hearing Loss

If you feel that your hearing is not what it used to be, or are concerned that a loved one may be experiencing hearing loss – we provide assessments designed to determine the nature of the hearing loss and provide advice on steps on what to do next.

Audiometrist: Hearing Aid Calibration & Tune Ups

Have a hearing aid that needs a tune up? Our friendly Audiometrist will personally refit your device to make sure you make best use of your aid.

Hearing Aids (Recommendations and Free Test Drives)

Looking for a new device? Come to a clinic and try one on. We stock all types of hearing aids and are respected specialists in the invisible hearing aid field. The latest ‘invisible’ technology is so small it allows you to regain clear, confident hearing and fullness of life without anybody knowing you’re wearing a hearing aid.

Rebates: Fully Accredited For Government and Insurance Funding

We are accredited as Qualified Practitioners to provide generous rebates to Australians under the Australian Government Hearing Services Program, Private Health Insurance and Department of Veteran Affairs programs. Rebates are also available for people who have suffered hearing loss as a result of workplace noise (as administered by WorkCover Queensland).

Advice About Hearing Loss

If you feel that your hearing is not what it used to be, or are concerned that a loved one may be experiencing hearing loss – we provide assessments designed to determine the nature of the hearing loss and provide advice on steps on what to do next.

BOOK A FREE CONSULTATION TODAY

8 Reasons Why Our Patients Trust Us With Their Hearing Health

  1. Qualified and Accredited: Your ‘Health & Hearing’ Audiometrist is a Brisbane Queensland Practitioner (QP 2509871-F) Accredited and committed to following documented best practices. In other words you will speak directly with a qualified, experienced professional, not a retail assistant.
  2. Approved for Private Healthcare Rebates: Health & Hearing’s QP Accreditation means you will be eligible for maximum private healthcare rebates.
  3. Absolutely Independent: Unlike many retail hearing aid shops that are owned by international brands or manufacturers, ‘Health & Hearing’ is fiercely independent and offers advice on the latest technologies without prejudice to brand.
  4. Specialists In ‘Invisible’ Technology: Before launching ‘Health & Hearing’, Audiometrist Soren Nielsen worked on the cutting edge of ‘invisible’ hearing aid technology. He continues to research and make the latest developments available to his Brisbane patients.
  5. Brisbane’s Most Thorough Free Hearing Test: Your hearing test at ‘Health & Hearing’ is performed by a qualified, experienced Audiologist using the latest hearing technology. It includes a thorough physical examination and Base Line Hearing Test.
  6. Kind and Caring: You ‘Health & Hearing’ Audiologist understands how unfamiliar a hearing test may seem at first. And how difficult it is to have challenges with your hearing. You can be sure I will explain everything thoroughly and take the time you need to feel totally comfortable in an unrushed session. And if I see you in Coles or Woolworths i’ll make sure to greet you with a friendly hello!
  7. Free Hearing Aids and Upgrades: Your Audiologist in Brisbane will advise you on support services that may make you eligible for a free hearing aid. If you are a veteran, ‘Health & Hearing’ are also glad to offer you a free upgrade to a more advanced hearing aid.
  8. Free Ongoing Servicing and Support: Initial set-up and ongoing tuning is critical to the performance of any hearing aid. ‘Health & Hearing’ offer you 365-day aftercare support to ensure maximum comfort and hearing.

How To Help Your Loved One Consider A Hearing Aid is a 15-page Report full of simple tips for partners or concerned children to help their loved ones regain clear confident hearing.

FREE HERE

Our Health & Hearing Process

Some of our patients

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How to Wear the Devices

Your Hearing
Self Assessment
Hearing Test

  • 1. I feel discomfort or embarrassment when meeting new people because of my hearing.

    • Never
    • Sometimes
    • Often
  • 2. I find that following conversations in a noisy environment, such as a busy restaurant, can be very difficult.

    • Never
    • Sometimes
    • Often
  • 3. Sometimes I experience a persistent or prolonged ‘ringing in my ears’ (known as tinnitus)

    • Never
    • Sometimes
    • Often
  • 4. People seem to mumble more these days when they talk, and find myself asking them to repeat themselves more often than I used to

    • Never
    • Sometimes
    • Often
  • 5. Others comment that I have the radio or television turned up too loud for their liking

    • Never
    • Sometimes
    • Often
  • 6. If I did not see the source of a sound, I find it hard to know what direction it came from

    • Never
    • Sometimes
    • Often
  • 7. Family members have commented that they think that I may have a hearing problem – and they become frustrated when I’ve not fully heard what they have said

    • Never
    • Sometimes
    • Often
  • 8. Following conversations on the telephone is particularly difficult, particularly with children

    • Never
    • Sometimes
    • Often
  • 9. I used to be more active in group conversations. (E.g. dinner table)

    • Never
    • Sometimes
    • Often
  • 10. I mishear what people have said and respond inappropriately

    • Never
    • Sometimes
    • Often
  • Adding up your score

    Never = 0
    Sometimes = 1
    Often = 2

    If your total score is more than 5, then your life is very likely to be affected by hearing loss and we would recommend a hearing assessment. If your score is more than 10, then there is little doubt that your life would be significantly improved by addressing your hearing loss and adopting a hearing solution.


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Are You A Pensioner Or Ex-Serviceman? (Veteran)


You May Be Entitled to a
FREE Hearing Aid *
due to DVA and Australian Government Programs.

Call 07 3366 9355 to find out if you qualify
(it takes less than 5 minutes!)
Please have your Pensioner or DVA Health Card ready

* Terms And Conditions Apply

Local Clinics – 4 Great Locations In Brisbane




Don’t Tolerate The Effects Of Hearing Loss For A Moment Longer Than You Have To

Audiologist Brisbane wp

Schedule a FREE no obligation consultation

We will contact you within a business day to schedule a one-on-one consultation.

Clinics in Ashgrove, Kenmore, Carina and Chermside.

Schedule a FREE no obligation consultation

We respect your privacy.

Or Call Reception at (07) 3366 9355

Open 9 AM to 5 PM – Mon to Fri

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Get your FREE upgraded hearing aid

Get your FREE upgraded hearing aid

The first step is to book a no oblligation appointment.

We will contact you within a business day to schedule a time suited to you.

Clinics in Ashgrove, Kenmore, Carina and Chermside.

Get your FREE upgraded hearing aid

We respect your privacy.

Or Call Reception at (07) 3366 9355

Open 9 AM to 5 PM – Mon to Fri

×